This course will give the possibility to the participants to deepen their knowledge and understanding on effective communication. It will help them examine barriers to effective communication and assess possible personal barriers to communication. After completing this course, learners will also know practical models for self-reflection and analysis of the level of active listening, giving them hands-on technique to improve their listening skills. Finally, with a great importance for one’s own personal development, but also for the work in a team, participants will learn the skills of giving and receiving constructive feedback.
Material launched and already tested in 7 EU countries